These instructions MUST be followed on a desktop. This can not be done one a mobile device.
Settings > Manage Social Media
- Login to your Facebook account in the same browser as your DASHBOARD.
- Click AUTHORIZE and follow the Facebook prompts.
NOTE: Authorizing your Facebook account allows your dashboard access to all pages and groups you are an administrator of, unless you restrict access of specific groups/pages to the app. You can find how to restrict access to pages/groups below.
If you wish your campaigns to only be sent to a specific group or page, you will be provided the option of choosing which page/group when launching a campaign.
2.) Choose PUBLIC using the drop-down menu provided.
3.) Choose ALLOW for the app to post on your pages.
4.) And you're done!
NOTE: The Facebook account name shown in your Manage Social Media page is the currently authorized Facebook account name.
If the name that appears here is not correct, simply re-authorize the correct Facebook account to your Dashboard.
Troubleshooting your Facebook Integration
2.) Locate the App under Business Integrations in your Facebook Settings, and hit Edit (Pencil icon)
3.) Check that your Dashboard is allowed access to the appropriate pages/groups of your Facebook account to post on your behalf.
4.) Hit Save when you are done.
Changing Facebook Accounts for Integration
1.) Login to the Facebook account you wish to switch your Dashboard integration to in the same browser that you will be accessing your Dashboard.
2.) Go to your Dashboard.
3.) Go to Settings --> Manage Social Media.
4.) Hit "Authorize" in the Facebook section again, then follow the steps provided at the top of this page.
INTEGRATING FACEBOOK GROUPS
Please follow this guide on how to integrate your groups into your dashboard:\